The second-hand marketplace Members Express Anger Regarding Sizing Modifications
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for women's and children's clothes without notifying every member regarding the update.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with similar services.
They have suggested members to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.
Measurement Approach Modifications
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Service Background
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices following member complaints.
